Privacy Policy
Last Updated: 06/22/2025
At Hollis & Mae, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit or make a purchase from our website.
Section 1 – What Do We Do With Your Data?
When you purchase something from our store, we collect the personal information you provide, such as your name, billing and shipping address, email address, and other information necessary to process your order.
When you browse our store, we may automatically receive certain information from your device, including your Internet Protocol (IP) address, browser type, operating system, and other technical information. We use this information to help us understand how visitors use our website and to improve our services.
Email Marketing (if applicable):
With your consent where required, we may send you emails about our store, products, promotions, and updates. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the email or contacting us.
Section 2 – Consent
How do I give consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, you consent to our collecting and using that information for that specific purpose.
If we request your personal information for another purpose, such as marketing, we will request your consent where required by applicable law or provide you with an opportunity to opt out.
How can I withdraw my consent?
If you change your mind, you may withdraw your consent to receive marketing communications at any time by contacting us at:
You may also unsubscribe from marketing emails by using the unsubscribe link included in those messages.
Section 3 – Disclosure
We may disclose your personal information to third-party service providers that assist us with operating our business, including payment processing, order fulfillment, shipping, customer support, website hosting, analytics, and marketing services.
We may also disclose information when required to do so by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, property, or safety.
Section 4 – Shopify
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Your information may be stored and processed through Shopify's systems, databases, and service providers. Shopify uses security measures designed to protect information submitted through its platform.
For information about how Shopify handles personal information, please review Shopify's Privacy Policy.
Payment:
If you make a purchase, your payment information is processed through the payment processor or payment gateway selected at checkout. Payment information is handled using security measures intended to protect transaction information and in accordance with applicable payment card security requirements.
Section 5 – Third-Party Services
We may use third-party service providers to help operate our business. These providers may collect, use, or disclose personal information as necessary to provide services to us.
Examples may include:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Analytics providers
- Marketing and advertising providers
- Customer service providers
These providers may have their own privacy policies governing their handling of personal information. We encourage you to review the privacy policies of relevant third parties.
Some service providers may process information in jurisdictions outside your state or country.
Once you leave our website or are redirected to a third-party website or service, this Privacy Policy no longer governs that third party's handling of your information.
Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites and encourage you to review their privacy policies.
Google Analytics
We may use Google Analytics to understand website traffic, visitor behavior, and website performance and to improve our website and services.
Section 6 – Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Section 7 – Cookies
We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our website, and improve our services.
Depending on your location and applicable law, you may be able to control certain cookies through your browser settings or our cookie consent tools.
Disabling certain cookies may affect some website functionality.
Section 8 – Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
These rights may include:
Right to Know / Access:
You may have the right to request information about the personal information we collect, use, or disclose and, where applicable, request a copy of that information.
Right to Correction:
You may have the right to request correction of inaccurate personal information.
Right to Deletion:
You may have the right to request deletion of your personal information, subject to applicable legal exceptions.
Right to Opt Out:
Depending on applicable law, you may have the right to opt out of certain processing activities, such as the sale or sharing of personal information or targeted advertising. We do not sell personal information for monetary consideration.
Right to Non-Discrimination:
Where applicable, you have the right not to receive discriminatory treatment for exercising your privacy rights.
Additional rights may apply depending on the state in which you reside.
To exercise an applicable privacy right, please contact us at:
We may need to verify your identity before completing certain requests. We will respond within the time period required by applicable law. For example, California generally requires businesses subject to the CCPA to respond to certain requests within 45 calendar days, with a possible extension in qualifying circumstances.
Section 9 – Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or other operational needs.
When we make changes, we will post the updated Privacy Policy on this page and update the "Last Updated" date.
If our business is sold, merged, reorganized, or otherwise transferred, personal information may be transferred as part of that transaction, subject to applicable law.
Text Messaging
If you choose to receive text messages from us, you agree to receive recurring automated marketing and/or order-related text messages at the mobile number you provide.
Consent to marketing text messages is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Text message opt-in data and consent will not be shared with third parties for their own independent marketing purposes, except as necessary for vendors or service providers that assist us in delivering text messages or as otherwise permitted by applicable law.